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Shipping policy

SHIPPING POLICY

TrueAmericanMerch

Shipping Coverage

We ship to addresses within the United States only, including all 50 states, Washington D.C., U.S. territories, and APO/FPO military addresses.

Delivery Times

Estimated delivery time: 7 to 14 business days from the date your order is placed.

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Rates

Order Value Shipping Cost
Orders under $100.00 $5.95
Orders of $100.00 or more Free Shipping

Shipping fees do not cover carrier-imposed address correction fees or redelivery costs, which are the buyer's responsibility.

Tracking

A tracking link will be sent to your email as soon as your shipping label is created. Please allow a few business days for the first carrier scan to appear.

Orders containing multiple items may ship in separate packages with their own tracking numbers.

If tracking shows your package as delivered but you cannot locate it, please check with neighbors, building management, or common drop-off areas, then contact us so we can assist with a carrier inquiry.

Contact

TrueAmericanMerch (SHORELOCK, LLC) Email: support@trueamericanmerch.com SMS: +1 (720) 878-0244 Address: 1657 N Miami Ave, Miami, Florida 33136, United States Support Hours: 9 AM–5 PM EST (Monday–Friday)