Contact information

Trade name: TrueAmericanMerch

Operated by: SHORELOCK, LLC (Florida, USA), the seller and merchant of record for every order on this website.

Email: support@trueamericanmerch.com — a real person reads this inbox and replies within two business days.

Phone: +1 720-878-0244 (text/SMS only; voice calls are not answered)

Business address: 1657 N Miami Ave, Miami, FL 33136, United States

This is our business address, not a shop or a returns address. We are online only, and returns are arranged by email first.

What to include when you write

• Where is my order: your order number.
• Damaged, defective or wrong item: your order number and photos of the item.
• Cancel or change an order: your order number, as early as you can — changes are possible only before production starts.
• Question about a personalised jersey (name or number): your order number and the name and number you chose.
• Delete my data: your order number, or the email you ordered with.